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Support and IT solution

  
Network administration

• Different flavors – very complex and also very affordable ones
• Regular visits of our specialists
• Hardware and software supervision, maintenance and administration
• Security management
• Performance analysis
• Backup procedures
• Future planning
• Detailed monthly reports
• Service interventions with guaranteed response time
• Helpdesk

  
Service interventions

• Troubleshooting, virus removals
• Data recovery
• System recovery after a crash

  
Helpdesk

• Consultations and problem solving over the phone
• Remote administration, incident solving

  
Installation and configuration

• Installation and configuration of software and hardware according to the customer’s needs
• Performance optimization
• Security policy enforcement

  
Outsourcing

Computer Help provides outsourcing of network administration. Outsourcing is mainly required by companies, which have no IT department or companies, which need to improve their IT services to some higher level.

We offer:

• Optimal model of external network administration
• Periodical control, maintenance and administration of HW and SW
• Long-term consultations with our certified professionals

  
Connecting to the Internet

• Proposing the most effective technology and capacity for the connection
• Installation of all hardware and software, dealing with authorities

Contact

Support department
phone: +420-221 503 111, fax: +420-221 503 333, support@computerhelp.cz